How it works

FAQs

FAQs | Edge Pri

Who owns Edge?

Founded in 2006, Edge was acquired by Village Roadhsow Ltd. in 2013 and sits under the groups Marketing Solutions Division.

How many promotions has Edge managed?

Edge has run one campaign every day for over a decade with more than 4,000 campaigns and counting.

What is Edge's global reach?

We have multiple offices across Asia Pacific including Melbourne, Sydney and Singapore. Here are just some of the ways we are geared to service our clients across APAC:

  • Our investment in intuitive cloud based technologies ensures 24/7 access to our solutions anytime, anywhere
  • We have knowledgeable risk management experts who specialise in the competing APAC compliance requirements
  • We can work with a variety of language currencies
  • We have a list of 750+ global digital reward partners
  • We understand the importance of data security in differing regions
Who does the work for me and where are they located?

Edge have offices in Melbourne, Sydney and Singapore and are powered by a team of over 80 innovators, collaborators, analysts, techies and big thinkers. 

Who does Edge work with?

We work directly with the APAC’s biggest brands as well as creative agencies. Our clients cover countless industries. Here’s a taster:

  • Technology
  • Insurance
  • Financial Services
  • FMCG
  • White Goods
  • Automotive
  • Energy
  • Government Services
  • Health & Medical
What are the common client objectives that Edge helps solve?
  • Driving sales
  • Acquiring new customers
  • Retaining customers
  • Increasing basket size
  • Lifting product engagement
  • Driving repeat purchase
  • Breaking through market clutter with a headline offer
  • Capturing data
  • Shortening product refresh cycle
  • Retaining customers
Can I see client case studies showing your work?

We’re happy to share a selection of our favourite work with you. Click here to view our case studies covering a variety of client objectives and solutions. 

How do I get started with Edge?

We’d be thrilled to hear from you! Either complete the contact us form here or call our Sales Team based in Melbourne Australia on +61 1300 365 426.

Once I engage with Edge, what happens next?

We work in close collaboration with you to deliver the best ROI. Together we’ll travel a 4-step path to: 1. Consult 2. Build 3. Manage 4. Review

Will Edge manage the marketing and advertising of my promotion?

As opposed to being a marketing or advertising agency, Edge is an incentive technology business. We work together with brands and agencies as the behind the scenes provider of the promotional mechanics, rewards and insurance solutions.

Does Edge always pay out claims and prizing?

Yes. We deal directly with leading insurance underwriters, Lloyds of London and have a seamless track record in paying out all claims and prizing. Annually we issue over $100 million in rewards and prizing. 

How does Edge keep client data secure?

We provide Secure File Transfer Protocol (SFTP), which allows for a secure data exchange via your own dedicated portal or by using your choice of SFTP software.

How do I view my promotions reporting?

Click on the login button at the top of our website and select “Reporting”. If you’re having trouble logging in, please contact your dedicated Client Service Manager, who will be happy to help.

How do I login to Edge Connect to manage my promotion?

Click on the login button at the top of our website and select “Edge Connect”. If you’re having trouble logging in, please contact your dedicated Client Service Manager, who will be happy to help.

Do you have a specific question?